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Microsoft eyes new course as Ballmer sets retirement
by Staff Writers
San Francisco (AFP) Aug 23, 2013


Microsoft's Ballmer, friend and foil of Bill Gates
San Francisco (AFP) Aug 23, 2013 - Steve Ballmer, Microsoft's outgoing chief executive, was a close friend of company founder Bill Gates, but in many ways his opposite.

Ballmer, known for his competitive nature and outspoken, bombastic style, contrasted with the famously nerdy Gates.

The two were close friends at Harvard University, but Ballmer managed to graduate, while Gates became one of the venerable school's most famous drop-outs.

Ballmer, the best man at Gates's wedding in 1994, joined Microsoft in 1980 as operations manager, after a stint with consumer products group Procter & Gamble.

A native of Michigan, Ballmer grew up in the Detroit area, where his father was a Ford executive.

Ballmer, now 57, earned his Harvard degree in applied math and economics, and later attended the Stanford Graduate School of Business.

While Gates was the quiet, skinny computer nerd, Ballmer was a beefy, brash jock who liked playing basketball and once had to have surgery on his vocal cords after screaming out "Windows! Windows!" at a 1991 meeting in Japan.

Before becoming CEO in 2000, Ballmer was senior vice president of sales and support, senior vice president of systems software and vice president of marketing.

Independent tech analyst Jack Gold described Ballmer as a "masterful salesman" who "promoted Microsoft incessantly, and was hugely successful in his first decade."

He drew criticism more recently, however, as Microsoft slipped behind longtime rival Apple and other tech giants.

"Lately (Ballmer) has lost touch with his marketplace and customer base. The infighting and turnover of execs has been dramatic. The seeming lack of vision he exhibited was destructive," Gold said.

Ballmer nonetheless oversaw growth at Microsoft: revenues went from $23 billion in the fiscal year 2000 to more than $73 billion in the most recent year.

But the company's market value slid from some $600 billion in 2000 to less than $300 billion today, and it has been overtaken by rivals Apple and Google.

In a memo to employees, Ballmer pointed out Microsoft's progress since its early days.

"We have grown from employing just over 30 people to almost 100,000. I feel good about playing a role in that success and having committed 100 percent emotionally all the way.

"We have more than one billion users and earn a great profit for our shareholders."

Despite more than 13 years at the helm, Ballmer has remained in the shadow of his former Harvard classmate Gates, who turned over the CEO job in 2000 and left the operations side in 2008 to focus on his philanthropic foundation.

While Ballmer has amassed a fortune of $15 billion, earning him the rank of 51st richest individual in the Forbes magazine ranking, that remains well behind Gates, who is number two worldwide and number one in the United States with $67 billion.

Microsoft chief executive Steve Ballmer announced Friday he would retire within 12 months, opening a new chapter for a company struggling to keep pace with the fast-changing tech sector.

Microsoft shares leapt as much as nine percent in pre-market trade and closed up 7.3 percent at $34.76, after the surprise announcement sparked a rally in the stock.

"There is never a perfect time for this type of transition, but now is the right time," Ballmer said in a statement.

"My original thoughts on timing would have had my retirement happen in the middle of our company's transformation to a devices and services company. We need a CEO who will be here longer term for this new direction."

Ballmer took over as CEO in 2000 from co-founder Bill Gates, a classmate and friend from their days at Harvard University in the 1970s.

When Ballmer took over, Microsoft was the undisputed tech sector leader, and the world's largest company in market value. But in recent years it has struggled as consumers began to move from desktop and laptop PCs to mobile devices.

While its Windows software is used on the vast majority of personal computers, Microsoft has had little impact in the fast-growing segments of tablets and smartphones.

"Microsoft has clearly been on the wrong track for a long time," said Roger Kay, analyst at Endpoint Technologies Associates. "Essentially Microsoft missed the shift to high mobility entirely."

But Jack Gold, analyst with J. Gold Associates, argued that "Ballmer did a lot for Microsoft while he was there, and his accomplishments should not be diminished by the troubles Microsoft has had the past couple of years."

Still, Gold said that "it really is time for Microsoft to chart a new course and correct some of the issues and challenges plaguing it, and Ballmer was not the right individual to do that."

Microsoft shares, which topped $58 in 1999 adjusted for stock splits during the dot-com boom, have been little changed in the past decade.

Deutsche Bank analyst Nandan Amladi said the news was "a bit of a surprise, coming only about six weeks after the reorganization" announced by Ballmer to focus the company on devices and services.

"We would have expected Ballmer to execute on this strategy for a few years given that it was his brainchild," Amladi said in a note to clients, adding that he was "cautious due to the fundamental headwinds impacting the business."

Citi analyst Walter Pritchard said the resignation was positive for Microsoft.

"Some investors have fantasized about this event and we've often heard 'the stock would be up 10 percent if Ballmer retires,'" Pritchard said in a note to clients, adding that the news "likely puts everything on the table" for Microsoft.

Ballmer, 57, will continue in the interim as CEO "and will lead Microsoft through the next steps of its transformation to a devices and services company," said a statement from the Redmond, Washington, company.

The board of directors has appointed a special committee to direct the process chaired by independent director John Thompson and including Gates, Chuck Noski and Steve Luczo.

Microsoft said it is working with Heidrick & Struggles International, an executive recruiting firm, and will consider both external and internal candidates.

"As a member of the succession planning committee, I'll work closely with the other members of the board to identify a great new CEO," said Gates.

Some Microsoft watchers mentioned names of current or former executives as potential successors, but Citi's Pritchard said: "We expect the company to focus exclusively on outside candidates, meaning that it is very difficult to predict who could be CEO and what direction they will take the company."

Ballmer meanwhile told the tech website ZDNet on Friday that he had started looking at a transition "three or four years ago."

"I agreed to a project with the board where I would meet a bunch of people outside Microsoft who we should have on our radar screen...who might become CEO, and I've reported back to the board on those interactions," Ballmer said.

Nigel Nicholson at the London Business School said he expects a fresh direction.

"Ballmer is supposedly involved in the hunt for a successor, but you can bet that a replicate won't be picked," he said.

"The rise in the share price proves that everyone is expecting some strategic redirection. If Microsoft really wants radical change they'll bring in an outsider."

Key dates in Microsoft history
New York City (AFP) Aug 23, 2013 - Here are key dates in the history of Microsoft, whose chief executive Steve Ballmer announced he was retiring within the next 12 months:

1975: Childhood friends Bill Gates and Paul Allen launch Microsoft along with the computer language Altair Basic, the first aimed at personal computers.

1980: IBM awards a historic contract to Microsoft which leads to the creation of the MS-DOS operating system which will become the dominant PC platform. Ballmer joins as the 30th employee.

1983: Paul Allen quits Microsoft.

1985: Launch of Windows, a graphically based system of MS-DOS.

1986: Microsoft's initial public offering makes Gates one of the world's richest individuals.

1990: Launch of Microsoft Office. US antitrust officials begin an investigation of Microsoft as a monopoly which leads to a decade of legal battles.

1995: Microsoft moves to adapt to the Internet, launches Windows 95.

1999: Market value for Microsoft hits a record $620 billion.

2000: Ballmer becomes CEO. The European Commission launches its own antitrust case against Microsoft.

2001: Microsoft settles its US antitrust case, averting a breakup. The Xbox game console is launched.

2008: Gates exits the day-to-day operations of Microsoft to concentrate on his Bill & Melinda Gates Foundation

2009: Bing search is launched.

2010: Microsoft launches its first smartphone operating system, Windows Phone

2011: Microsoft completes its acquisition of the popular messaging service Skype for $8.5 billion.

2012: Windows 8, aimed at both PCs and tablets, is released, along with Surface, the new Microsoft-branded tablet. Microsoft buys the Yammer social network for $1.2 billion.

2013: Ballmer announces he will retire by mid-2014

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Path forward for Microsoft unclear as Ballmer exits
Washington, District Of Columbia (AFP) Aug 23, 2013
The path forward for Microsoft following news of chief executive Steve Ballmer's departure remains murky as the tech giant seeks to get back on the edge of innovation. Microsoft said it will look at both internal and external candidates to succeed Ballmer within 12 months, but some analysts say it needs to make dramatic moves. "The world has moved faster that Microsoft's licensed softwar ... read more


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